Privacy Policy

Net-Crux IT Services ("Net-Crux", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or engage with our services. Please read this policy carefully. If you disagree with its terms, please stop using our website.

1. Information We Collect

We may collect information about you in the following ways:

Personal Data You Provide

When you fill out our contact form, request a quote, or reach out via email, we collect information such as your name, email address, phone number, company name, and the content of your message.

Automatically Collected Data

When you visit our website, certain technical information may be automatically collected, including your IP address, browser type and version, operating system, referring URLs, pages viewed, and time and date of your visit. This data is used solely for analytics and improving site performance.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request
• Send you project updates, proposals, or follow-up communications
• Improve and optimize our website and service offerings
• Comply with legal obligations and resolve disputes
• Protect against fraudulent or unauthorized activity

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3. Cookies & Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. These include:

• Preference cookies — to remember your selected theme, accent color, and font settings between visits.
• Analytics cookies — to understand how visitors interact with our site so we can improve content and performance.

You can instruct your browser to refuse all cookies or to alert you when cookies are being sent. However, some parts of the website may not function properly without them.

4. Third-Party Services

We may use trusted third-party services to help us operate our website and deliver services, such as hosting providers, email delivery services, and analytics platforms. These parties have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Contact form submissions are kept for a reasonable period to address your inquiry and any follow-up communications. You may request deletion of your data at any time by contacting us.

6. Data Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Withdraw consent for data processing where consent is the legal basis
• Lodge a complaint with your local data protection authority

To exercise any of these rights, please contact us at the details provided below.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately and we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.